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I have more than one account and I didn't know it was not allowed

If you have more than one account you are breaking the Playfulbet's rules, therefore you will not be able to receive any prizes. If there is more than one family member in one address, each individual must link their Facebook or Twitter account, fill out their information and profile so that we can verify its accuracy.

If you did not know this fact and would like to rectify, the only thing you can do is leave the other accounts inactive and play only with one of them. We recommend that you create a new account and forget about the other ones.

Even so, when you request a prize, we will study your single account and each case will be assessed respectively.

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